Photo: Air France Air France Maintains 5-Star APEX/IFSA Rating for 4 Consecutive Years
During a ceremony held in Long Beach, California, USA, the Air France airline was recognized with a "5-star" rating for the fourth consecutive year.
This globally recognized classification is conducted annually by the Airline Passenger Experience Association (APEX), a leading research and assessment organization that specializes in passenger experience, and is based on over a million passenger reviews across approximately 600 airlines worldwide, with scores ranging from 1 to 5 stars.
This year, the requirements for obtaining a 5-star rating were particularly high, with the distinction awarded to only 40 of the world's best airlines - less than 7% of all rated airlines.
The achievement further demonstrates Air France's commitment to providing an exceptional travel experience across all service classes. From attention to seat comfort, diversity of catering options, and the quality of in-flight entertainment systems - every detail ensures that every flight turns into an unforgettable experience.
“Achieving this for the fourth consecutive time is a tremendous source of pride for us. The 5-star rating reflects the quality of the travel experience we aim to provide our customers daily. I want to thank all our customers for the trust they place in us with their votes, and all our teams, whose dedication and professionalism are key to our aspiration to be among the best airlines worldwide,” said Fabian Pelous, Vice President of Customer Experience at Air France.