Photo: Ryanair Although Ryanair is known for its minimal service and very basic conduct towards passengers, an incident that occurred last November did not go unnoticed by the company's management.
According to a Ryanair statement published yesterday on social media, in November 2025, a passenger caused disruption on a flight from Krakow, Poland, to Bristol, UK. The passenger verbally attacked other passengers and refused to cooperate with crew instructions, a behavior that the company deemed unacceptable.
The airline further reported that, on April 8, 2026, the disruptive passenger pleaded guilty and received a 10-month prison sentence.
Ryanair welcomed the court decision: "We welcome the Bristol Crown Court’s conviction of this unruly passenger whose inexcusable behaviour disrupted a flight from Krakow to Bristol in November 2025. This demonstrates just one of the many consequences (including travel bans and offload fines) that passengers who disrupt flights will face as part of Ryanair’s zero-tolerance policy. We hope this conviction will further deter disruptive behavior on flights so that both passengers and crew can travel in a comfortable and stress-free environment.”