Brussels Airport. Photo: EQRoy / Shutterstock Following a cyberattack on the American company Collins Aerospace, provider of check-in and boarding systems, Brussels Airport is taking dramatic steps to ensure the continuity of its operations. One of them is to speed up the launch of a new check-in system originally planned for November. The new system will be gradually connected starting this week.
The airport plans to install about 500 new stations, while the gradual connection of airlines will begin on Monday. Under normal circumstances, the deployment would last three weeks. However, the airport has announced it will mobilize its IT experts, under Collins' attentive supervision, to speed up the process.
Simultaneously, airport management has asked airlines to maintain a cancellation level of about 10% until Sunday, September 28, to ease operational pressure and provide clear expectations for passengers and staff. The decision will be assessed daily based on the pace of the new system's implementation.
Despite the disruptions, the airport continues to operate more than 500 flights a day, serving over 70,000 passengers. Management expressed gratitude to the teams and the aviation community staff for their dedication and resilience, as well as to passengers for their patience and understanding during this challenging time.