Wizz Air aircraft. Photo: Shutterstock As part of the Customer First Compass, the comprehensive program aimed at redefining the passenger experience, Hungarian low-cost carrier Wizz Air will launch a new service that allows passengers to put together and book a combination of destinations in a single booking (Multi Leg). The service includes connecting luggage and adjusting schedules.
The new service allows airline customers to reach thousands of destinations across Wizz Air's extensive network in a single booking, totaling about 8,000 destinations.
Developed in partnership with travel technology company Dohop, the service enables customers to plan a multi-destination trip, saving time and reducing the risk of scheduling or baggage policy errors.
When booking, you will receive full details for both flights, including the length of stay at the intermediate destination.
The new service will also allow you to avoid relying on online travel agencies (OTAs), which can create difficulties during disruptions.
As part of Wizz Link, passengers can also add ConnectSure, a protection service that provides assistance in the event of delays, cancellations, or missed flights, ensuring peace of mind throughout the journey.
To place this type of order, you must enter this website.
Michael Delehant, Chief Commercial Officer and Operations Officer at Wizz Air, said: “Online Travel Agencies continue to command a large share of the online market, over a third of travellers book flights via OTAs nowadays. At the same time, multi-leg itineraries already account for a meaningful share of traffic and are expected to grow toward low double digits of all flight bookings. WIZZ Link helps keep these multi-segment sales inside our ecosystem, lifting conversion and segments per passengers."
Delehand added: "For the passengers themselves, the service offers added convenience and choice, bringing together Wizz Air’s extensive network coverage within a single, connected booking experience. WIZZ Link represents a strong step forward for our Customer First Compass commitments and for Wizz Air’s long-term growth. This launch is a key milestone in our strategy to make air travel even more accessible, connected, and customer-centric."
.