The annual Aviation Excellence Awards, based on comprehensive surveys conducted by APEX (Airline Passenger Experience Association), were presented to airlines worldwide on June 10, 2026. These are the winners:
International Award - The Best in the World
Best Passenger Service: Korean Air
Best Entertainment: Emirates
Best Food & Drink: Qatar Airways
Best Seat Comfort: Eva Air
Best Internet: Delta Air Lines
Europe
Best Overall Airline: Virgin Atlantic
Best Passenger Service: KLM
Best Entertainment: Turkish Airlines
Best Food & Drink: Turkish Airlines
Best Seat Comfort: Finnair
Best Wi-Fi: AirBaltic
North America
Best Global Airline: Aeromexico
Best Low-Cost Airline: Southwest
Best Entertainment: Delta Air Lines
Best Food and Beverage: JetBlue
Best Seat Comfort: JetBlue
Best Wi-Fi: Hawaiian Airline
The Middle East
Best Overall Airline: Emirates
Best Passenger Service: Saudia
Best Entertainment: Emirates
Best Food & Beverage: Etihad Airways
Best Seat Comfort: Oman Air
Best Wi-Fi: Qatar Airways
Central and South Asia
Best Overall Airline: Air Astana
Best Passenger Service: Air India
Best Entertainment: Air India
Best Food & Drink: Sri Lankan
Best Seat Comfort: Indigo
Best Internet: Uzbekistan Airways
East Asia
Best Overall Airline: Singapore Airlines
Best Passenger Service: Korean Air
Best In-Flight Entertainment: ANA
Best Food & Drink: Korean Air
Best Internet: Japan Airlines
South Pacific
Best Overall Airline: Air New Zealand
Best Passenger Service: Fiji Airways
Best Entertainment: Qantas
Best Food and Drink: Fiji Airways
Best Seat Comfort: Virgin Australia
Best Wi-Fi: Qantas