Flooding in Thailand, 2025. Photo: Nature'sLens21 / Shutterstock.com Flooding continues across Thailand, affecting 1.25 million households and 3.54 million people in 31 provinces and Bangkok, while Thai Airways is adjusting operations and adding extra support for passengers facing travel disruptions.
The Department of Disaster Prevention and Mitigation reported on October 2 that heavy rainfall and runoff from northern Thailand had affected 179 districts, 1,279 subdistricts and 9,339 villages, as well as Bangkok.
Flooding in Thailand in 2025. Photo: Arkadij Schell / Shutterstock.comAt least 24 people have died across seven provinces and Bangkok, according to the latest figures. The situation remains fluid, with water levels rising in many of the worst-affected areas.
Bangkok has recorded around 329,000 affected households and four deaths, although authorities said water levels were falling in the capital. Samut Prakan has reported 307,704 affected households and eight deaths, with water levels still rising.
Other heavily affected areas include Pathum Thani, with 182,290 households affected, and Chon Buri, where 118,723 households have been impacted. Nakhon Nayok, Chachoengsao, Ayutthaya, Nakhon Pathom, Prachin Buri and Suphan Buri are also among the provinces reporting large numbers of affected households.
Thai Airways is continuing to adjust its flight operations after severe flooding in Bangkok disrupted ground services at Suvarnabhumi Airport, leaving thousands of passengers waiting for their luggage.
Suvarnabhumi Airport. Photo: Avirut S / Shutterstock.comAgainst this backdrop, Thai Airways is taking more steps to manage its own operations and assist passengers.
The airline said it is mobilizing staff across relevant departments to ensure operational readiness for scheduled flights on October 3. It reduced 15 flights on October 1 and another nine on October 2, saying the changes were made to match its available operational capacity.
Its ticketing office at the Thai Airways head office on Vibhavadi Rangsit Road will open from 8 a.m. to 5 p.m. on October 3 and 4, providing passengers with another way to seek assistance.
The airline is also opening a dedicated self-baggage collection area from October 3 at the Thai Ground Service Maintenance Building. The facility will operate 24 hours a day.
Passengers whose baggage has been located must first check its status through the Airport of Thailand baggage tracking system. Once the system confirms that the bag has been found, they can proceed to the collection point.
Passengers collecting their own bags need a passport, boarding pass and baggage tag. An authorized representative must provide a power of attorney, identification documents for both people, as well as the baggage owner's boarding pass and baggage tag.
Passengers who have already requested delivery through Thai Airways' QR Code Baggage Delivery service will be contacted by airline staff before delivery.
Thai Airways apologized for the disruption and said it would review its response to the current situation to improve its procedures and reduce the impact on passengers during similar events in the future.
As the Tourism Authority of Thailand announced at the end of September, Suvarnabhumi and Don Mueang airports are open and operational, while Bangkok’s Airport Rail Link, Red Line, BTS Skytrain, and MRT are also operating.