Major milestone: Lufthansa Group takes delivery of its 700th Airbus aircraft, an A350-1000 named Deutschland. The new flagship will make its debut on the Tokyo route in December
ANA confirms its popular Chiikawa collaboration merchandise has completely sold out at Narita Airport, with restocking and additional production under consideration
With a restaurant for 170 guests, eight classrooms and specialized kitchens, Emirates' Dubai training center is now welcoming external organizations for hospitality programs
Japanese airline JAL announced that its reservation system provider, Amadeus, detected unauthorized access to important customer information
Emirates opens new Travel Store in Tokyo ahead of a planned increase in Narita flights from October 26, expanding its customer services and connectivity in Japan
A cybersecurity incident has disrupted Albert Heijn's online grocery deliveries, apps and customer service, while stores remain open across the Netherlands
Starbucks will close about 250 North American coffeehouses this week after reviewing stores for customer experience and financial performance
Air Canada COO Mark Nasr has been named among Canada’s Top 40 Under 40 for 2026, recognizing his leadership across airline operations and customer experience
Emirates has signed 11 agreements at Arabian Travel Market, covering tourism promotion, customer segments, travel services and airline partnerships
Manchester Airports Group confirms a cyber incident affecting customer data at three UK airports, while operations and passenger safety remain unaffected
Etihad Airways achieves remarkable growth, marking its most profitable quarter with 30% increase in net profit and 5 million passengers
