Customer Satisfaction

After days of interruptions, Air Canada begins to resume flights and asks for customer patience. Full restoration may take up to ten days

The low-cost airline offers a new payment option on the website, app, and in-flight, enhancing its global customer service experience

The airline’s largest investment to date will support new aircraft acquisitions, fuel efficiency, and long-term growth across its European network

UAE airline unveils tech upgrades for a better customer experience at the world's largest tourism fair

Two Leading Airlines Partner to Expand Routes and Improve Connectivity Between Scandinavia and Spain

The airline Wizz Air, which recently returned to Israel with 13 routes, announces a significant update to its customer service, including advanced self-service options and local call rates

Bulgaria's developing airports introduce green terraces, merging sustainability with innovation, opening summer 2025

The company has decided to designate Israel as a separate profit center due to international expansion, managed independently from overseas operations. Ayeh Magen: "The operations will be managed by Itgar Alvaz, and will include the agent network as well as sales and customer retention for Israeli clients"