Passenger Rights

The new complex in Terminal 2 includes a huge balcony overlooking the runways, work and rest areas, and premium services

The TSA expects more than 3 million people to pass through security checkpoints across the country on Thursday and Sunday

Hamburg Airport evacuated its passenger terminal on Friday due to a precautionary police measure. Federal Police also confirmed the arrest of a wanted passenger in a different incident

The 2026 APEX Awards have been handed out, and the results are unlikely to surprise you. Which company has the best service in the world?

Korean Air will showcase its refreshed identity and Prestige Suites at a Paris pop-up event from June 16–18 at Palais des Congrès de Paris

Phuket Airport will introduce automated departure passport lanes on June 13 to reduce immigration queues and speed up passenger processing

All passenger activity has been halted at the old terminal, which will undergo extensive modernization and reopen in about a decade to serve over 10 million passengers

Air Canada has launched scheduled service with its first Airbus A321XLR, introducing new long-haul capabilities and premium onboard features

Prague Airport posts solid 2025 financial results while continuing its modernization program and expanding premium passenger services with a new Erste Premier Lounge in Terminal 1

Berlin Airport ended last year with a significant improvement in passenger service, which also earned it an award, and significant financial achievements

The low-cost giant claims that the new regulations will require airlines to offer higher prices that include additional hand luggage, even though it says most passengers prefer to fly at a basic, cheaper fare

After 13 years of negotiations, the EU has reached a landmark deal to strengthen passenger rights, simplify compensation claims, and improve protections

Travel is unpredictable right now, but your preparation shouldn't be: Learn what airlines must provide, how travel insurance can protect you, and what your rights are worldwide. Highlights: How does EU261 apply to flights in conflict zones? Also: What are your options for refunds and rerouting

On Wednesday, the European Parliament made it crystal clear: passengers' rights must be protected at all costs. Lawmakers, who voted 632 to 15, decided against proposed amendments meant to water down current protections. "We are determined to improve rather than dilute air passenger rights"

The end of hidden fees and baggage chaos: In a groundbreaking move, the European Parliament has approved free carry-ons, family protections, automatic compensation, and travel agency transparency. The legislation will face the final vote in July before revolutionizing the skies

Enhanced Rights and Accountability in European Aviation