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Passenger Rights

These Are the World's Best Airports for Passenger Satisfaction: Bahrain, the Philippines, and India Lead in Global Excellence

ACI World's ASQ Customer Experience Awards recognize the world's best airports based on feedback from millions of passengers. Which airports lead the way in cleanliness or easiest journey?

Record Year for Etihad Airways with Huge Net Profit Jump and Revenue Reaching $8.5B

The national airline of the United Arab Emirates ended its fourth consecutive year of profitability with a 21% jump in revenue, a sharp increase in passenger traffic, and significantly strengthened cargo activity

Attention, Passengers: Wizz Air Systems Will Be Temporarily Down

The company will be performing scheduled maintenance work on the night of February 25-26. Passengers will not be able to make reservations, change their booking details, or check in online. Airport check-in will be free. Flights will operate as usual. Get the passenger instructions here

After the Riots: Air Canada Flies Again, as Mexico Routes Are Back on Track

After travel warnings and halted flights due to concerns about passenger safety, airlines are starting to resume flights to the troubled country. Air Canada's decision followed consultations with the authorities

Again: a Passenger Boarded the Wrong Flight at Ben Gurion Airport

A passenger managed to board the wrong flight from Tel Aviv to Abu Dhabi, due to an error by the ground handling company and as a result of the multiple flights between the destinations. What happened to him?

Huge Deal: Asian Airline Orders 50 737 MAX Aircraft from Boeing

Vietnam's flagship airline enters Boeing's narrow-body aircraft market for the first time, as part of the regional network expansion and preparations to double passenger traffic in the coming decade

airBaltic Expands Fleet with New Airbus A220-300 to Meet Growing Passenger Demand Across Europe

airBaltic has received its 54th Airbus A220-300, supporting network growth as the airline reports record passenger numbers and fleet expansion in January

"Symbol of Institutional Readiness": Kiev Airport Is Preparing for a Comeback

Despite Ukraine’s closed airspace, Boryspil Airport has launched a large-scale modernization project with South Korea’s KOICA, upgrading digital systems and passenger technology ahead of a future reopening

Emirates' Award-Winning Class Expands to New Destinations

The United Arab Emirates airline is upgrading its fleet and expanding its network of destinations for its popular Premium Economy class, including Europe, North America, Asia, Africa, and the Middle East. The company's giant aircraft will also be redesigned to suit passenger demand

It's Finally Here: Low-Cost Carrier Allows You to Book Connecting Flights, Saving Time and Preventing Errors

Self-transfer flights are here: Wizz Air steps into the big league, allowing passengers to book a flight through an intermediate destination, including flying luggage from the airport to the final destination

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Ultra-Luxury History: Shanghai Set for Landmark New Urban Hotel Concept

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Warning: Potentially Toxic Algae Discovered in the River Thames, New Restrictions Start Today

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AI and Innovation

AI Takes Over: The Technology Will Detect Drugs and Contraband Money at This Airport

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Global News

China on Alert as Super Typhoon With 187 km/h Winds Moves East, Airline Warns of Disruptions

2
Hospitality

Brewing Coffee and Buffet Sounds: World's First Breakfast Pillow Promotes Better Sleep

3
Airports

Seven in a Row: European Country Breaks Another Passenger Record

4
Cruises

How Clean Are They? 10 Best and Worst Cruise Ships Based on Health Scores

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Hospitality

Churchill, Richard Gere and Us: A Special Visit to a Historic Suite in Jerusalem

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Hospitality

Overlooking the Alps: Leonardo Expands in France With Landmark Lake Geneva Hotel

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Aviation

Major Step: South African Airline Adds Doha as First Long-Haul Destination via Qatar Airways

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A New Era at Ben Gurion Airport: LAYAM and Jetex Open New VIP Lounge

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Italy Faces Huge Wave of Strikes in September, With Flights, Trains, and Buses Affected

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Indefinite Strike at One of Europe's Busiest Airports: Which Airlines Are Affected?

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