passenger experience

IATA has introduced new recommendations to help airlines improve the in-cabin pet travel experience from booking through arrival

Emirates now allows eligible Indian travelers to book flights without paying the full fare upfront, offering monthly EMI plans of up to 36 months

Miami International Airport's Forward Flight initiative has brought AI assistance, biometric screening, cultural enhancements, and a refreshed airport experience to passengers

Emirates launches its seasonal strawberry menu on flights between Dubai and the UK, featuring fresh desserts and locally sourced British flavors

Following a 100% spike in violence and binge drinking on airplanes, a Dutch minister has unveiled a dramatic plan to combat the phenomenon

The British low-cost airline's special course that helps passengers overcome flying anxiety and board a plane with confidence has already gathered 15,000 registrations

Air France has unveiled new comfort kits for La Première, Business and Premium cabins, featuring luxury skincare and recycled materials

Children aged 8 and 9 can now use London Luton Airport's eGates, considerably speeding up border checks. What conditions must they meet?

The Parliament also approved reform and transparency in compensation for passengers whose flights were significantly delayed or canceled and the obligation to seat children next to their parents

Bucharest's Henri Coandă Airport has introduced an AI-powered system developed with EUROCONTROL to predict baggage delivery times and improve the passenger experience