passenger experience

The US is investing $870 million to modernize major airports, improving passenger flow, security, baggage handling and the overall travel experience

New premium card benefits include Admirals Club membership, vacation credits, hotel status, faster AAdvantage earning and airport perks

IATA says 17% of travelers fail to buy airline extras after payment issues, urging carriers to modernize payment strategies as the industry moves toward Modern Airline Retailing

A senior delegation from a Japanese airport was hosted in Munich as part of the "Sister Airports" partnership, with an emphasis on developing advanced technologies and improving the passenger experience

Italy's flag carrier is launching a new and much-anticipated service allowing large dogs to travel alongside their owners without a carrier, following successful testing last year

Cluj Airport plans to install new eGates to reduce waiting times and offer a premium Fast Track experience for passengers

Etihad Airways is discontinuing Extra Legroom seating on its Boeing 787 and Airbus A380 aircraft as part of ongoing efforts to standardize its fleet offerings

American Airlines is rolling out new digital features, including Venmo payments, TSA PreCheck Touchless ID enrollment, and enhanced flight disruption management tools

A revamped app with AI assistant, smart airport services and real-time support is designed to transform the travel experience

A new partnership between easyJet and Airportr lets travelers flying from Edinburgh Airport skip baggage drop and head straight to security