passenger experience

The low-cost airline has signed a partnership with restaurant groups Kent Hospitality and Four Clovers, bringing New York restaurant-inspired dishes to Mint passengers

Korean Air will showcase its refreshed identity and Prestige Suites at a Paris pop-up event from June 16–18 at Palais des Congrès de Paris

Phuket Airport will introduce automated departure passport lanes on June 13 to reduce immigration queues and speed up passenger processing

Air India introduces Easy Connect flights from Varanasi, allowing travelers to complete check-in and immigration before connecting via Delhi

The Swiss airline is launching digital menus for all its flights, allowing passengers to preview the dishes that will be served on the flight, and even select and order meals before departure

A new IATA campaign, supported by aviation authorities in Europe and the US, urges passengers to leave their luggage behind during an emergency evacuation from a plane

Lufthansa is urging passengers to be cautious of fake social media accounts impersonating the airline and offering fraudulent customer support

American Airlines launches extensive upgrade to Flagship and Admirals Club lounges, with new seasonal dishes, digital in-seat ordering and expanded culinary offerings for premium passengers

ACI'S international recognition reflects Munich Airport's ongoing investment in passenger experience, service improvement and advanced management, says the airport

The International Air Transport Association is inviting travelers from around the world to share their flying experiences for a chance to win a $50 gift card