Customer Experience

Air Canada shines at the Skytrax Awards

Etihad Airways achieves remarkable growth, marking its most profitable quarter with 30% increase in net profit and 5 million passengers

Two Leading Airlines Partner to Expand Routes and Improve Connectivity Between Scandinavia and Spain

The airline Wizz Air, which recently returned to Israel with 13 routes, announces a significant update to its customer service, including advanced self-service options and local call rates

The company has decided to designate Israel as a separate profit center due to international expansion, managed independently from overseas operations. Ayeh Magen: "The operations will be managed by Itgar Alvaz, and will include the agent network as well as sales and customer retention for Israeli clients"