The cruise company has launched the MSC Concierge service, an innovative AI service that will be integrated into the MSC for Me app, assisting vacationers in a variety of areas, from answering questions to ordering various services and choosing customized entertainment options on the ship
Lufthansa launches FOX, a new service experience on long-haul flights, with a comprehensive upgrade across all classes and aircraft. The move includes increased personalization, improved comfort experience, and significant culinary upgrades. The launch comes at the end of two years of development and extensive investment by the company
EgyptAir begins a new chapter with its first Boeing 737 MAX delivery, enhancing sustainability, passenger experience, and operational performance across key routes. Boeing: "With this delivery, we build on 60 years of partnership with EgyptAir and welcome them as a 737 MAX operator"
After topping Cirium’s punctuality rankings, Scandinavian Airlines is launching a social media hunt offering a chance to win a unique historical flight experience
Top airports like Rome Fiumicino and Munich are raising the bar for passenger experience while major gateways such as Heathrow and Amsterdam Schiphol are under growing strain
The company is upgrading the flight experience with new meals, a Michelin chef and a menu adapted for long flights. All the details about the new dishes and the upgraded drinks menu
MSC World Asia will host advanced gaming complexes, alongside the company's "widest range of programs yet, alongside immersive, interactive and personalized experiences". Also: the ship will sail the Mediterranean
American Airlines has upgraded its mobile app, introducing a new design and enhanced management of all flight services in one place, including airport navigation, booking changes and real-time benefits
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The German airline is upgrading its fleet of giant aircraft, the A380, with a new business class launched on a debut flight from Munich to Los Angeles. The move is part of a broader plan to improve the luxury experience
