passenger experience

United Kingdom's airports broke passenger records in the second quarter of 2026, mainly thanks to low-cost carriers, with over 81 million passengers passing through

Manchester Airports Group confirms a cyber incident affecting customer data at three UK airports, while operations and passenger safety remain unaffected

Records for Italy's largest airport this summer: 16 million passengers expected to pass through Rome's airport system, over 1,100 flights in one day, cargo traffic up14%

A Boeing 777 en route from Chicago to Zurich diverted and landed on the island of Terceira after a strong, unidentified odor wafted through the passenger cabin

AirAsia and Malaysia Airlines warn travelers of longer airport queues and temporary airspace closures during Malaysia’s National Day week from August 26 to 31

Punta Cana Airport has introduced AI-powered screening to detect concealed drugs and undeclared currency in passenger baggage using CT technology

The US will invest $615 million in airport upgrades across 42 states and two territories, funding runways, terminals, safety projects and passenger facilities

Last month, a Ryanair aircraft suffered an engine failure after departing Thessaloniki, seriously injuring a passenger. The NSTB has issued a preliminary report with the cause of the incident

Despite a 3.2% drop in the number of takeoffs and landings, Germany's largest airport recorded an increase in passenger numbers, alongside an increase in cargo traffic

July provided another impressive figure for Greek tourism, with 6.9 million passengers at the 14 airports operated by Fraport Greece. Since the start of the year, traffic went up 5.4%

The company allows children to join the Nomad Club, accumulate points and include their flights in the family benefits circle

American Airlines is refreshing its complimentary Main Cabin snacks with Goldfish, Tate’s cookies and Peterson’s snack mix from October

Air India is serving stone-baked, wood-fired pizzas on select flights between North America and India, including routes to Delhi and Mumbai

More American Airlines passengers will gain Flagship Dining access from September 15, alongside a refreshed menu and exclusive wine and chocolate pairing

Emirates has completed its Travel Rehearsal program across eight UK airports, supporting passengers with accessibility needs before their journeys

Lufthansa will add five hot meals to its Economy Class menu and expand Business Class meal pre-selection from September 1, 2026. Here is what to expect

German airline Eurowings is expanding its "Premium BIZ Seat" product to flights to popular European destinations. The 2x2 seats will offer more personal space

Removing old stickers, checking the quality of your suitcase, not carrying prohibited items, and labeling correctly: These tips will improve the chances of your luggage reaching its destination without delays

Emirates has introduced unlimited free date changes to Dubai, lower refund fees and expanded travel cover for greater booking flexibility

A fully automated cooking robot at Leonardo Smart Vienna Airport will prepare fresh salads and bowls around the clock for hotel guests