passenger experience

Romania's national airline TAROM marks 72 years with a new commercial strategy, Boeing 737 MAX aircraft, and €72 round-trip fares on selected domestic flights

5.86 million passengers passed through Hong Kong International Airport in August, an increase of 3.5% compared to last year

Korean Air is preparing to launch a new in-flight Wi-Fi service based on Starlink satellite technology

Plaza Premium Group has split and upgraded the lounge that has been operating at Helsinki Airport since 2019, replacing it with Aurora and Lumi for maximum comfort

TSA agents allegedly found a suspected explosive device hidden in a pill bottle during security screening at Omaha’s Eppley Airfield. Omaha police arrested the passenger

Ryanair has announits biggest winter schedule in Sweden, adding regular flightsraft in Stockholm and 16% increase in passenger traffic

Etihad Airways has launched Etihad Wellbeing, bringing together wellness, sleep, dining and relaxation services designed to improve the passenger journey

A United Airlines flight diverted to Maine after a passenger disturbance, while a Southwest flight landed in Baltimore after a reported bird strike

Athens Airport recorded a new record of 4.03 million passengers in August, surpassing the 4 million passenger mark in a month for the first time in its history

New DLR trains are entering service with more space, air conditioning, charging points and improved safety as London expands its transport network

Emirates is serving Bavarian-inspired dishes on flights to four German cities and adding Oktoberfest food and drinks to its airport lounges

More countries are issuing eVisas, but airlines still face different verification systems. IATA is calling for standardized digital travel authorization checks

Wizz Air passengers may face additional fees if they choose to carry a neck pillow separately, provided the item does not fit inside their permitted cabin baggage

Starting September 1, passengers departing from India on international flights can present a digital boarding pass without signing

SWISS Economy passengers on long-haul flights from Switzerland can now pre-select meat or vegetarian meals from Hiltl before departure

New partnership with IMG’s Sport 24. Starting this fall, Delta passengers on the international flights will be able to watch live sports 24/7 on their personal devices via Delta Sync Wi-Fi

The company allows children to join the Nomad Club, accumulate points and include their flights in the family benefits circle

American Airlines is refreshing its complimentary Main Cabin snacks with Goldfish, Tate’s cookies and Peterson’s snack mix from October

Air India is serving stone-baked, wood-fired pizzas on select flights between North America and India, including routes to Delhi and Mumbai

More American Airlines passengers will gain Flagship Dining access from September 15, alongside a refreshed menu and exclusive wine and chocolate pairing