passenger experience

During the flight en route from Newark to Guatemala, the passenger tried to open the plane's door and attacked another passenger

A passenger flight from Egypt to St Petersburg was diverted to Helsinki overnight as the Russian airport was temporarily closed

Dubai International Airport maintained its global status after recording a record 95.2 million passenger traffic in 2025, connecting more than 260 destinations worldwide

Maldivian Airlines launches historic, nonstop flights between Melbourne and Malé, giving Australians easier access to one of the most sought-after vacation destinations on the planet

Ryanair posted record annual profits and carried over 208 million passengers despite Boeing delivery delays and rising fuel concerns

Istanbul continues to solidify its position as one of the world's most important aviation hubs, while other airports in Europe are recording sharp and surprising increases in the number of passengers. Which one jumped over 4,000%?

Aena airports handled 28.3 million passengers in April, up 3.7% year on year, while the operator also denied a false hantavirus warning at Tenerife South. Also: the group confirms there is no installed hantavirus warning sign at Tenerife South Airport, "it is a hoax"

One Spanish passenger isolated at Gómez Ulla Hospital has tested positive for hantavirus after previously testing "provisionally positive" upon arrival. Spain's Secretary of State for Health said that the imposed protection measures were "greater than what might be considered for a contact". HSC update on U.S. citizen: "inconclusive, and subsequently negative"

German aviation group Lufthansa has ordered 10 Airbus A350-900 and 10 Boeing 787-9. The aicraft will enter service between 2032 and 2034 as part of a plan to renew its fleet and reduce pollutant emissions

Cluj International Airport strengthens its position as Romania’s leading regional hub, reporting growth in passenger traffic and cargo volumes despite global uncertainty and route disruptions

The Dutch tourism and aviation industry is protesting against the increase in flight taxes, which are expected to become the highest in the European Union by 2027. A new survey reveals that most passengers fear a sharp increase in flight prices and that many families will no longer be able to afford to fly

Rising jet fuel prices, airline route cuts, and growing concerns about fuel supplies are creating fresh uncertainty for Europe’s busy summer travel season just as tourism demand reaches record highs

Two passengers who disrupted a flight from London to Ibiza, forcing an emergency landing in Toulouse, have been convicted in a French court. The airline says it will continue to operate a "zero tolerance" policy towards inappropriate behavior on flights

Brussels Airport faces growing backlash as passengers report daily two-hour queues. Officials are urged to act before peak summer travel worsens delays. The airport is bracing for a new strike on May 12, 2026

"The first child ever born on board an ITA Airways aircraft": A passenger on ITA Airways flight AZ855 gave birth mid-flight from Dakar to Rome Fiumicino, assisted by crew and onboard medical professionals

New BA policy bans filming crew without permission, with consequences ranging from flight removal to covering diversion costs and legal action

The company accuses key European countries, including France, Germany, Spain and Italy, of a lack of preparation regarding the implementation of the new border control system (EES); passengers are missing flights due to long queues

From baggage fees to fuel surcharges, airlines across Europe and beyond are quietly increasing costs again in 2026. Here is what you need to keep an eye on

The low-cost airline is once again attacking the UK's air traffic control authority, claiming ongoing management failures and staff shortages, alongside distributing a dividend of £171 million. "Over 133,000 Ryanair passengers suffered avoidable NATS ATC delays"

The company is upgrading the flight experience with new meals, a Michelin chef and a menu adapted for long flights. All the details about the new dishes and the upgraded drinks menu