passenger experience

Following a 100% spike in violence and binge drinking on airplanes, a Dutch minister has unveiled a dramatic plan to combat the phenomenon

The Parliament also approved reform and transparency in compensation for passengers whose flights were significantly delayed or canceled and the obligation to seat children next to their parents

Despite a moderate decline in passenger traffic, Berlin-Brandenburg Airport maintains stability in passenger and aircraft movements, and an increase in cargo

Cluj International Airport is investing nearly €1.2 million in five new X-ray scanners for oversized baggage and cargo screening

A Lufthansa Airbus A340-300 has completed 15 years of climate research flights as part of the IAGOS atmospheric monitoring program

Serbia's national airline flew over 2 million passengers in the first half of the year, launched six new destinations including Toronto, Munich and Santorini, and introduced a new frequent flyer program

New passenger cars and vans sold in the European Union must include advanced braking, driver alerts, and other safety features from July 7, 2026

A passenger has pleaded guilty to attacking another traveler with a homemade weapon aboard a commercial flight from Seattle to Las Vegas, federal prosecutors said

IATA said demand fell 2.2% year-on-year in May as Middle Eastern carriers recorded a 28.8% drop in international traffic

Emirates SkyCargo has become the first airline cargo carrier to deploy a converted Boeing 777-300ERSF passenger-to-freighter aircraft

Ryanair will now allocate free family seats after check-in, with most families seated together in the rear cabin unless they pay to choose seats

Passengers on Starlink-equipped United flights can watch live sports, news and entertainment through DIRECTV on seatback screens

American Airlines is rolling out upgraded A319 and A320 cabins with more premium seats, larger overhead bins and power at every seat

Travelers flying from Incheon to Los Angeles and Seattle can now skip baggage recheck procedures thanks to expanded screening technology

The low-cost airline has signed a partnership with restaurant groups Kent Hospitality and Four Clovers, bringing New York restaurant-inspired dishes to Mint passengers

Phuket Airport will introduce automated departure passport lanes on June 13 to reduce immigration queues and speed up passenger processing

Air India introduces Easy Connect flights from Varanasi, allowing travelers to complete check-in and immigration before connecting via Delhi

The Swiss airline is launching digital menus for all its flights, allowing passengers to preview the dishes that will be served on the flight, and even select and order meals before departure

A new IATA campaign, supported by aviation authorities in Europe and the US, urges passengers to leave their luggage behind during an emergency evacuation from a plane

Lufthansa is urging passengers to be cautious of fake social media accounts impersonating the airline and offering fraudulent customer support