passenger experience

Passenger traffic at Athens Airport rose 3.5% in September, reaching 3.6 million people. Since the beginning of 2026: 27 million passengers and an increase of 4.3%

The woman, a citizen of El Salvador, was located after hours of searching about 100 kilometers southwest of the island of Zakynthos

Flight 6E 6115 from Delhi to Chennai was diverted after smoke was detected from a personal electronic device. Reports in India claimed that a portable charger caught fire

A passenger died after becoming unresponsive during a Kenya Airways flight from Nairobi to Lagos, with medical personnel meeting the aircraft on arrival

Paris CDG will replace its current terminal names with numbers 1 to 7 from March 16, 2027. Boarding areas and parking names will also change

A 24-year-old passenger at Stuttgart Airport claimed to have a bomb in his luggage. The secure area was evacuated, and air operations were suspended

Unregistered passenger found on TUS flight. Just before takeoff, the flight crew found a discrepancy between the passenger list and the number of passengers on the plane

London Luton Airport is warning passengers about temporary access changes near Gates 20–28 while a passenger lift undergoes refurbishment

Global air passenger demand fell 0.8% in August, with a sharp drop in Middle East traffic offsetting growth across Europe and other regions

Etihad Rail expands passenger network with 10 daily trips on the line Abu Dhabi-Dubai line. The new Al Yalais station will be connected to the metro by a pedestrian bridge

More American Airlines passengers will gain Flagship Dining access from September 15, alongside a refreshed menu and exclusive wine and chocolate pairing

Emirates has completed its Travel Rehearsal program across eight UK airports, supporting passengers with accessibility needs before their journeys

Lufthansa will add five hot meals to its Economy Class menu and expand Business Class meal pre-selection from September 1, 2026. Here is what to expect

German airline Eurowings is expanding its "Premium BIZ Seat" product to flights to popular European destinations. The 2x2 seats will offer more personal space

Removing old stickers, checking the quality of your suitcase, not carrying prohibited items, and labeling correctly: These tips will improve the chances of your luggage reaching its destination without delays

Emirates has introduced unlimited free date changes to Dubai, lower refund fees and expanded travel cover for greater booking flexibility

A fully automated cooking robot at Leonardo Smart Vienna Airport will prepare fresh salads and bowls around the clock for hotel guests

New premium card benefits include Admirals Club membership, vacation credits, hotel status, faster AAdvantage earning and airport perks

IATA says 17% of travelers fail to buy airline extras after payment issues, urging carriers to modernize payment strategies as the industry moves toward Modern Airline Retailing

Italy's flag carrier is launching a new and much-anticipated service allowing large dogs to travel alongside their owners without a carrier, following successful testing last year