passenger experience

SWISS says smoke onboard Flight LX16 was caused by a headphone charging case lodged in a seat, not a cockpit fire as initially reported

easyJet has carried more than 10 million passengers through Birmingham Airport, marking a major milestone as it continues expanding its network

Aena posted a net profit of €1.002 billion in H1 2026 as passenger traffic rose and Spain benefited from shifting travel demand amid global uncertainty

Bucharest's two airports welcomed more than 8.45 million passengers during the first six months of 2026, marking a new traffic record for Romania's capital

Cluj Airport reached 2 million passengers for the eighth time in its history and reported its busiest July day ever in 2026

Airbus has unveiled a newly painted A380 that will serve as a flying test bed for advanced engine technologies designed to power the next generation of aircraft

Ryanair's quarterly profit dropped 34% as fuel prices surged and fares fell, despite carrying a record 61.3 million passengers

"Warm Welcome": Passengers flying internationally with Air Canada will soon enjoy larger blankets, upgraded pillows, and new reusable comfort kits

Airports Council International has published the final list of the world's busiest airports. Can you guess the top 3?

Korean Air reported record second-quarter revenue despite lower operating profit, driven by strong passenger traffic and booming AI cargo demand

Following a 100% spike in violence and binge drinking on airplanes, a Dutch minister has unveiled a dramatic plan to combat the phenomenon

The British low-cost airline's special course that helps passengers overcome flying anxiety and board a plane with confidence has already gathered 15,000 registrations

Air France has unveiled new comfort kits for La Première, Business and Premium cabins, featuring luxury skincare and recycled materials

Children aged 8 and 9 can now use London Luton Airport's eGates, considerably speeding up border checks. What conditions must they meet?

The Parliament also approved reform and transparency in compensation for passengers whose flights were significantly delayed or canceled and the obligation to seat children next to their parents

Bucharest's Henri Coandă Airport has introduced an AI-powered system developed with EUROCONTROL to predict baggage delivery times and improve the passenger experience

To mark World Chocolate Day, Emirates unveiled the scale behind its onboard chocolate offering, serving more than 64 million chocolates and 26 million desserts to passengers each year

Emirates expects more than 3,500 children to use its Unaccompanied Minors Service over the next two weeks. Over 250,000 have used the service during the past 5 years

In a scathing letter sent to the European Union, four major organizations report hours-long queues at the borders, peaking during the summer seasons

Air France has introduced a new seasonal menu by chef Yves Camdeborde in its long-haul lounges at Paris Charles de Gaulle Airport