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Customer Service

Wizz Air's Chatbot Amelia Offers Multilingual Support for Passengers

Wizz Air's Amelia chatbot provides personalized service and access to four different languages, with human support available according to regional availability

Air Canada's Gradual Return to Service: CEO Apologizes for Disruptions

After days of interruptions, Air Canada begins to resume flights and asks for customer patience. Full restoration may take up to ten days

More Flexibility for Passengers: Wizz Air Accepts American Express

The low-cost airline offers a new payment option on the website, app, and in-flight, enhancing its global customer service experience

Wizz Air Commits €14 Billion to Fleet and Innovation Overhaul

The airline’s largest investment to date will support new aircraft acquisitions, fuel efficiency, and long-term growth across its European network

Local-Rate Call Only: Wizz Air Updates Its Customer Service

The airline Wizz Air, which recently returned to Israel with 13 routes, announces a significant update to its customer service, including advanced self-service options and local call rates


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